a new way to bank

The operating system for financial services agents

One governed platform to create and use agents across Fiserv — with the controls, economics, and compliance built in.

Try it yourself →
STRUCTURE / FOUR LAYERS

One platform, four layers

Every agent runs on the same stack, top to bottom.

Agent Marketplace
1P + 3P
agentOS
governance
Models
routed
Data & capabilities
Fiserv-native
The agentOS stack

One stack, every agent runs on it

From the agents your team uses down to the data they run on — one governed stack, top to bottom. Keep scrolling to break it apart.

Agents agentOS governance Models Data & capabilities
Layer 01 · Agents

Easily use first- and third-party agents

Turn on Fiserv and vetted partner agents from one catalog — no integration project to stand them up.

Fiserv agents Third-party agents Build your owncoming soon
Layer 02 · agentOS · governance

One unified governance platform across every agent

The same controls apply to every agent you run — ours, a partner’s, or one you build.

Permissioning & identity Policy controls Agent configuration Kill / suspend Audit logs & observability Caching Billing Agent creationcoming soon
Layer 03 · Models

Operate across frontier models

Frontier models and specialized SLMs, with caching and optimization built in — each task routed to the model that does it best, for less.

Frontier models Specialized SLMs Routing & optimization
Layer 04 · Data & capabilities

Natively operate across Fiserv products

Agents reach Fiserv data and capabilities directly — plus third-party data, added without complex integrations.

Fiserv data & capabilities Third-party data
Why / outcomes

Agents to empower your bank

Intelligence

Get intelligence from your systems — regardless of vintage.

Efficiency

Help each teammate do even more.

Loss mitigation

Proactively identify and mitigate fraud.

Growth

Better understand customers and growth strategies.

One platform, many agents
Five agents at launch. Hover any card for a preview — click to play the full demo.

Operational Intelligence

Ask your core a question — query what’s happened across the business.

per query
click to expand
Play the demowatch it query the business

Relationship Dashboard

Commercial reps see a full 360° view of every customer in one place.

per query
click to expand
Play the demowatch a rep pull a profile

Commercial Loan Onboarding

Streamline onboarding a loan to the core, start to finish.

per outcome
click to expand
Play the demowatch an onboard, end to end

Early Credit Default Warning

Spot likely delinquency up to 120 days in advance.

per subscription
click to expand
Play the demowatch a risk signal surface
More agents on the way
TrackFox · Regulatory Controls Monitoring
TrackFox on agentOS

third-party agent · Boulder Dam Credit Union

Reg change detected — CFPB 1033controls recommended
Control mapped to your policyrouted to compliance
Team notified · up to date0 gaps open
Play the demo watch a third-party agent in agentOS
Case study / TrackFox

Third parties made simple

case study: TrackFox

Recommend controls across your entire team, always stay on top of evolving regulations, and make your compliance team’s life a lot easier.

Value
cut compliance time by5×
Integration time
reduce to1 day
Economics / credits

The right billing model for each agent

Buy credits once and spend them across every agent — each priced the way that agent creates value.

Buy credits
Use across agents
Fiserv

Per query

Pay each time you ask an agent to work.
Operational Intelligence Relationship Dashboard

Per outcome

Pay when the agent finishes the job.
Commercial Loan Onboarding

Subscription

Pay a flat rate for always-on agents.
Regulatory Controls Monitoring Early Credit Default Warning
Each action is priced to be positive ROI, every time.
Sandbox / try before you pay

Try before you pay

Test any agent with your own data in CERT. When it checks out, it’s certified and promoted to PROD — automatically.

CERT → PROD

Learn more about agentOS

Tell us a bit about your institution and areas of interest. We’ll review your submission and share information about relevant agentOS capabilities and engagement opportunities.

Are you a Fiserv client? *

By submitting this form, you agree to be contacted by Fiserv about agentOS. See our Privacy notice.